right of return – Align Ease

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    right of return

    We have a 30 day return policy, which means you have 30 days from receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in the original packaging. You will also need the receipt or proof of purchase.

    To initiate a return, you can contact us at liecommercellc @gmail .com .

    If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.

    You can contact us anytime for return questions at liecommercellc @gmail .com .

    damage and problems
    Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate and correct the problem.

    Exceptions / non-returnable items
    Certain types of items cannot be returned, such as perishable goods (such as food, flowers or plants), custom items (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

    Unfortunately, we cannot accept returns on discounted items or gift vouchers.

    exchange
    The fastest way to ensure you get the item you want is to return the item you have and, after accepting the return, make a separate purchase for the new item.

    refunds
    We will notify you once we receive and inspect your return, and let you know whether or not the refund is approved. If the refund is approved, the refund will automatically be applied to your original method of payment within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

    If more than 15 business days have passed since your return was approved, please contact us at liecommercellc @gmail .com .